Delivery Policy

Our warehouse has a large stock of e-cigarettes, and we ship orders very quickly.

Processing Time

  • All orders are processed and packed within 2-7 business days，excluding remote areas 
  • The tracking number and tracking website will be sent to your email address within 2-3 business days. Please check your email promptly.
  • Orders placed on weekends or public holidays will be processed on the next business day.
 

1. United Kingdom (UK)

Shipping Origin

  • All UK orders ship from our London warehouse.

Shipping Time

  • Delivery to most major UK cities takes 2–4 days.

  • Remote areas may experience longer delivery times based on local logistics schedules.

Shipping Fees

  • A flat  £10 shipping fee per order applies to all United Kingdom (UK) shipments.

  • Get free shipping when you buy 20+ pieces.

Order Tracking

    • A tracking number will be emailed once your order ships.

    • You can track your parcel on our Tracking Page or the carrier’s website.

 

2. Australia (AU)

Shipping Origin

  • All AU orders ship from our Sydney warehouse.

Shipping Time

  • Delivery to most major AU cities takes 2–7 days.

  • Remote areas may experience longer delivery times based on local logistics schedules.

Shipping Fees

  • A flat AU$20 shipping fee per order applies to all Australian shipments. 

  • Get free shipping when you buy 20+ pieces.

Order Tracking

  • All shipments include tracking.

  • Tracking information will be sent via email once the package is dispatched.